Localization Team Lead

RESPONSIBILITIES Manage and mentor service teams and strive for continual improvement. Act as escalation point and support project managers in service delivery. Advise on optimal operational set-up and requirements on objectives and client needs. Critical and analytical thinking and issue resolution. Maintain a high-level of operational, professional and ethical standards. Lead specific areas of compliance in relation to procedures and audits. Communicate effectively at all times (oral and written). Actively participate and lead business development efforts and client meetings. Meet KPI requirements. QUALIFICATIONS AND EXPERIENCE Bachelor’s or Master’s degree in Translation/Interpretation or equivalent experience. English fluency and near-native in one other language. 1+ year of experience in people management. Strong knowledge of linguistic services for Life Sciences industry. Experience with medical devices preferred. SKILLS Strong IT skills, advanced knowledge of CAT tools and understanding of MT. Experience working in and driving growth of a multi-location company. Excellent communication skills including presentation/meeting facilitation. Client relationship building and management skills. Responsibility and accountability in client-facing situations. Proactive and flexible team player. Toppan Digital Language is committed to equality in employment and is able to consider any necessary adjustments during the recruitment process.