Bilingual QE Engineer – Contact Center Tools

Bilingual QE Engineer – Contact Center Tools Key Skills: Amazon Connect, French Speaking & Test Automation Skill Required • Expertise in QE with Contact Center platforms. • IVR/Routing Automation using Cyara, Hammer, etc. • Automation testing across UI & APIs (Selenium, Postman, Karate, etc. — any of them). • Agent Desktop Automation. • Java core. • Provide technical leadership for maintenance releases, enhancements, and ongoing support activities. • Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse), etc. Experience working in a structured scaled Agile environment. • Strong knowledge of AWS Amazon Connect is a plus. • French Speaking / Testing Capabilities.